About SASRIA
SASRIA SOC Ltd is a state-owned non-life insurance company that provides unique cover against risks such as civil commotion, public disorder, strikes, riots, and terrorism. As a key financial institution in South Africa, SASRIA ensures business continuity and economic stability by offering specialized insurance solutions.
Why DAITA?
DAITA was chosen for its expertise in SharePoint development, workflow automation, and enterprise collaboration solutions. Our ability to deliver secure, scalable, and user-friendly platforms ensured that SASRIA’s business objectives were met with precision and innovation.
Conclusion
The implementation of the SASRIA Intranet and Online Tender Portal has transformed internal operations and supplier engagement. By leveraging SharePoint, workflow automation, and cloud-based solutions, SASRIA has improved efficiency, compliance, and user experience, paving the way for a more agile and digitally-driven organization.
Problem Statement
SASRIA required a digital transformation of its internal and external platforms to enhance efficiency and accessibility. The organization faced the following challenges:
Intranet Challenges:
- Lack of a centralized internal communication and collaboration platform.
- Difficulty in document management and information retrieval.
- Limited employee engagement and poor user experience on the existing intranet.
- Inefficient approval workflows and task management.
- Online Tender Portal Challenges:
- Cumbersome, manual tender application and submission processes.
- Lack of transparency and accessibility for bidders.
- Compliance and governance issues with tender documentation management.
- Inconsistent communication between SASRIA and prospective suppliers.
Solution
DAITA designed and implemented a SharePoint-based Intranet and Online Tender Web Portal to streamline internal operations and enhance the procurement process.
SASRIA SharePoint Intranet
- Centralized Communication & Collaboration: A dynamic intranet to serve as a one-stop hub for company updates, departmental announcements, and knowledge sharing.
- Document Management System (DMS): Secure, structured storage for policies, reports, and internal documents with metadata tagging for easy retrieval.
- Employee Engagement & Self-Service: Integration of Viva Engage (formerly Yammer) for improved internal communication and Delve for personalized content recommendations.
- Automated Workflows: Streamlined approvals, HR processes, and task management to reduce bottlenecks and manual interventions.
- Enhanced User Experience: Mobile-responsive design with an intuitive UI for better accessibility and engagement.
SASRIA Online Tender Web Portal
- Digital Tender Submission & Tracking: A user-friendly web portal that allows suppliers to submit and track their tender applications online.
- Automated Compliance Checks: Built-in validation tools to ensure all submissions meet regulatory and governance standards.
- Secure & Transparent Bidding Process: Real-time notifications, automated bid evaluations, and an audit trail for compliance.
- Integration with SASRIA Systems: Seamless linkage with internal procurement and financial systems to streamline operations.
Advantages of the Solution
Intranet Benefits:
- Improved internal communication and collaboration.
- Increased productivity with quick access to critical resources and workflows.
- Reduced IT burden through self-service document access and automation.
- Enhanced engagement through social collaboration tools like Viva Engage.
Online Tender Portal Benefits:
- Increased efficiency and reduced administrative workload with digital tender management.
- Improved compliance and governance with an automated audit trail.
- Greater accessibility for suppliers, ensuring transparency and fair competition.
- Real-time tracking and notifications to keep all stakeholders informed.
