This Policy provides an overview of how DAITA (Pty) Ltd, together with its divisions (collectively hereinafter referred to as “Consulting, Digital, Technology, Interactive”), collects your personal data, how it handles it, and how it protects your privacy.
Your personal data controller
DAITA has several divisions that act as joint controllers of your personal data. It means that the divisions jointly determine the purposes and means of personal data processing. Our data protection officer can be contacted at privacy[at]daita.co.za
Personal information we collect and use
DAITA may collect your personal data that you provide to it, for example, when you contact DAITA electronically or respond to an email from DAITA. DAITA may collect your business contact details when you exchange business cards with DAITA representatives at meetings and events, or when you provide your contacts to sign up for DAITA events.
When submitting your request/inquiry on DAITA websites, you may be asked for information such as, but not limited to, your full name, email address, phone number, company you work for or own and/or country where you reside or work.
When contacting DAITA through live chats on its websites, you may be asked for information such as, but not limited to, your name and email address. This is needed when we are not ready to answer you immediately and need more time to handle your request. When you give DAITA your personal data in live chat, we assume that you consent to processing it by DAITA.
By using cookies, DAITA may collect details of your visits to its websites such as, but not limited to, the pages you visited, the date, time and duration of your visit and/or your IP address as well as the browser you use and its version, your operating system and its version, your city and state.
It is a DAITA policy to collect only the minimum information required to handle and complete your request/inquiry or to reach other purposes for which DAITA processes your personal data. If you believe DAITA websites have collected excessive information about you, please contact DAITA through the request/inquiry form to raise your concerns.
DAITA does not intend to collect sensitive information through its websites unless it is legally required to do so. Examples of sensitive information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. DAITA asks that you do not provide sensitive data of such nature when using its websites.
When you submit your request/inquiry on DAITA websites, DAITA uses your data based on your consent. In other cases, when you voluntarily exchange business contact details with DAITA, DAITA sends you information or marketing communications on the basis of its legitimate interests in maintaining a business relationship with you or companies you work for or represent and/or on the basis of your consent (when it is technically possible to collect your freely given, specific, informed and unambiguous consent). Cookies are used on the basis of your consent and/or DAITA legitimate interest described below.
Purposes for which DAITA uses your personal data
DAITA may use your data to interact with you and/or respond to your requests/inquiries, to negotiate, perform or facilitate a contract with you or related to you, to send you invitations to events it organizes, to share with you information you might be interested in and/or to inform you about its services. DAITA may also use your personal data to comply with law, regulations, public authority requests or court orders.
These are examples of purposes for which DAITA may use personal data you provide to it:
- to administer and manage DAITA websites.
- to understand how people, use the features and functions of its websites in order to improve user experience.
- to determine the company, organisation, institution, or agency that you work for or represent or with which you are otherwise associated.
- to develop its businesses and services.
- to analyse the usage of DAITA websites.
- any other purposes for which you provided information to DAITA.
DAITA websites do not collect or compile personally identifying information for sale to third parties for consumer marketing purposes.
Cookies are small text files that may be placed and stored on your computer/device allowing internet access when you visit DAITA websites.
DAITA uses a third-party provider Drift to enable and support live chats on its websites. Cookies in these chats allow DAITA to see the pages you visit, the browser you use and its version, your operating system and its version, your IP address as well as your city and state. This technology helps DAITA compile analytics to improve its websites and their functionality.
If you want to disable other cookies, you can learn how to do it by visiting http://www.allaboutcookies.org.
Who may access your personal data
DAITA may disclose your personal data to (1) its employees who are in contact with you or who are responsible for marketing, (2) other companies of DAITA (some of them are located in the Europe, America and Asia), (3) third-party service providers.
Statistical data about DAITA websites’ visitors may be accessed by (1) DAITA employees in marketing and/or IT departments who are responsible for analysing such data and for improving DAITA websites, (2) other companies of DAITA (some of them are located in the European Union, America and Asia), (3) third-party service providers.
Transfers to third countries
DAITA is a multinational group of companies. For this reason, your personal data may be transferred to and stored outside the country where you are located. This includes countries outside Africa, Europe United States of America, Asia with no adequate level of personal data protection (third countries).
When DAITA transfers personal data, it does so for the purposes for which the information has been collected/submitted, for the purposes listed above, for the administration and maintenance of its websites and associated systems, and/or other internal or administrative purposes. DAITA also may transfer personal data to third parties providing identity management, website hosting and management, data analysis, data backup, security and storage services.
DAITA works only with those third-party providers that are bound to maintain appropriate levels of security and confidentiality, to process personal data only as instructed by DAITA and to flow those same obligations down to their sub-processors.
Retention of your personal data
DAITA will retain your personal information in its systems only for as long as DAITA needs it, given the purposes for which it was collected, or as required to do so by law.
Rights in relation to your personal data
Under your local laws and legislation, you may exercise the following rights by submitting your request/inquiry on DAITA websites:
- right to require access to your personal data,
- right to require rectification of your personal data,
- right to require erasure of your personal data,
- right to withdraw your consent regarding processing of your personal data.
In some cases, you may also have a right (1) to request restriction on processing of your personal data or (2) to object to processing of your personal data.
There are cases when DAITA can retain copies of the personal data you requested it to erase. They concern the necessity to protect legitimate interests of DAITA or third parties, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have formed with DAITA.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with your local data protection regulator if you think your privacy rights have been violated.
If you have any questions or comments regarding this Privacy and Cookies Policy, you can contact DAITA via the request/inquiry form on this website.
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