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Get In Touch
Email: info@daita.co.za
Phone: +27 (0) 12 665 1007

Assistance hours:
Monday – Friday
08:00 to 17:00
Head Office Address
Block B, Regency Terrace
81 Regency Drive
Route 21 Corporate Park
Centurion
Pretoria

Video Conferencing

Enterprise Resource Planning (ERP)

We take a step back and think about all the various processes that are essential to running your business. From there we develop software that shares databases so that employees in different divisions can rely on the same information for their specific needs. Our ERP solutions encompass Business Intelligence (BI) so we can create solutions for any and every industry you’re in.

Our ERP software is also cloud-based making your ERP software solution more affordable, and easier to implement and manage. More importantly, our cloud ERP enables real-time reporting and BI which is a valuable commodity for executives and staff seeking visibility into the business.

Daita’s cloud ERP solutions offer true business value in assisting your staff to do their work more efficiently by breaking down barriers between business units. More specifically a Daita cloud ERP delivers:

  • A global, real-time view of data that enables your business to address concerns proactively and drive improvements.
  • Improved financial compliance with regulatory standards and risk reduction.
  • Automated core business operations like lead-to-cash, order-to-fulfillment, and procure-to-pay processes.
  • Enhanced customer service by providing one source for billing and relationship tracking.

Enterprise Resource Management (ECM)

Managing content is one thing, having access to the correct version or record is called ECM. At Daita, we think of your business’s processes, content strategies and how best to obtain, organize, store and deliver information critical to your business’s operations.  And those thoughts stir loads of questions like;

  • How is the information being entered into the system?
  • How is it being managed when it’s in the system – can it be found and used by whomever it is intended for easily?
  • How is it being stored? Does it have a suitable infrastructure?
  • How is it being delivered? Is it going to the right people, effectively? Securely? On time?
  • How is it being preserved? Is it protected so that it can be used far into the future?
  • How is it being destroyed?

Only when we’ve searched for the answers to these questions, will we develop a solution for you, and install your bespoke software either;

  • On-premises
  • Software as a service (SaaS)

A hybrid solution comprising both on-premises and SaaS components

Customer Relationship Management (CRM)

Our CRM solutions help you manage your business’s relationships and interactions with your customers and potential customers which is essential to improving profitability. Through CRM, we’ll assist you to focus on your organisation’s relationships with individual customers, service users, colleagues and suppliers. Our CRM solutions are broad-based and are embedded not only in sales and marketing, but also in HR, customer services and supply chain management (SCM).

 

At Daita, we concentrate our CRM efforts to compile information from a range of different channels including your website, telephone, email, live chat, marketing materials, social media, and more. That means you’ll not only know more about your business, but also more about your target audiences and how best to service their needs.

Our CRM solutions include automatic updates with instant access for employees to gauge a full history of all communications, meetings, and documents shared internally and externally. Now your business has one, central place where every customer, every lead, every service request and all of their contact information, preferences, and history can be stored, making every future connection with your clients more personal, relevant, and current!  Our solutions extend to mobile and desktop platforms and can also assist with prospective sales making forecasting simpler and more accurate.

With Daita’s CRM solutions, you’ll always have a clear view from enquiry to sale, available wherever and whenever you need it.

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